01 First message

You explain the main concern, approximate dates and whether this is your first treatment.

02 Initial guidance

The clinic can orient you on the next step, likely timing and whether location or logistics should be clarified first.

03 In-person assessment

Candidacy, anatomy, skin condition and indication are reviewed in Málaga before any treatment plan is confirmed.

04 Treatment plan and follow-up

If treatment is appropriate, the clinic explains sequencing, expectations, aftercare and follow-up when needed.

Before you contact the clinic

Share enough context to get a faster medical answer

One short WhatsApp message with your goal, timing and whether it is your first treatment usually speeds up guidance and booking.

Your main concern or goalApproximate timing or event dateWhether it is your first treatment

What happens by message, and what happens in consultation

WhatsApp can guide the route, but assessment confirms the plan

This helps patients know what can be solved quickly by message and what still requires doctor-led review in Málaga.

WhatsApp can help

Use it to clarify the route before you commit

The first message is useful for orientation, timing questions, location choice and deciding whether an assessment in Málaga is the right next step.

  • Clarify concern and approximate timing
  • Ask whether travel dates change the plan
  • Understand if guidance, contact or assessment should come first

Best for orientation and logistics

Assessment confirms

Indication and candidacy are not decided by message

Medical assessment is still needed to confirm what makes sense, what should wait and whether a protocol is appropriate at all.

  • Anatomy and skin condition need in-person review
  • Previous treatments can change the indication
  • The clinic may recommend a staged plan instead of one immediate procedure

Guidance first. Indication after assessment.

Message better

A short, useful first message is better than a long one

A few key details help the clinic answer faster without encouraging patients to send sensitive medical information by WhatsApp.

  • Main concern or objective
  • Approximate dates or event timing
  • Whether it is your first treatment or there is previous work

Keep sensitive medical details for consultation

Choose the route that fits your certainty level

You do not need to know everything before you contact the clinic

Some patients need guidance first, others are ready to request assessment directly, and some want to compare locations before deciding.

Ask first

If you are still unsure what the right next step is

Describe your concern and approximate dates first. The clinic can tell you whether the best next step is guidance, timing advice or an in-person assessment in Málaga.

Best if you still need orientation

Ready to plan

If you already know you want a medical assessment in Málaga

Use this route when the next step is already clear and you want to move directly toward assessment timing and availability.

Best if your next step is already clear

Logistics

If you want to compare locations before booking

Check Soho Málaga and Puerto de la Torre first if deciding between consultation areas matters before you confirm the visit.

Best if access and location matter first

Recommended route

WhatsApp is the fastest route

Tell the clinic your goal and you will be guided toward the most appropriate next step.

Request assessment on WhatsApp
English support Assessment first Guided next step

Replies are provided during consultation hours.

Medical assessment first and a guided booking process.

Alternative route

Online booking

Online booking is not active yet. For now, assessment requests are handled directly through WhatsApp.

Request assessment on WhatsApp

WhatsApp remains the main booking route while the online agenda is inactive.

Talk on WhatsApp Book your assessment